Access Violation

Message: "Access Violation (..)" 

 

Meaning: This is catch all message signifying that the software has encountered a problem in a particular location of the memory.

 

Action 1: Close the software and reopen it. 

> If the message is gone and does not reappear, then the problem is solved.

> If the message is gone but the most recent test file is missing, move to Action 2. 

> If the message reappears, notice whether it pops up in the same location as before. Move to Action 2.

 

Action 2: Contact Diagnosys at support@diagnosysllc.com; tell us when the message appears and what were you doing when it appeared. We will work with you to implement a software update or to recover any lost files. 

 

 

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