Message: "Access Violation (..)"
Meaning: This is catch all message signifying that the software has encountered a problem in a particular location of the memory.
Action 1: Close the software and reopen it.
> If the message is gone and does not reappear, then the problem is solved.
> If the message is gone but the most recent test file is missing, move to Action 2.
> If the message reappears, notice whether it pops up in the same location as before. Move to Action 2.
Action 2: Contact Diagnosys at firstname.lastname@example.org; tell us when the message appears and what were you doing when it appeared. We will work with you to implement a software update or to recover any lost files.