DSP-USB Hardware .. Packet

Last edited

Message: "[E3 Hardware] DSP-USB Hardware failed top open or be detected. {PACKET COMMUNICATION ERROR]"


Explanation: Lost communication between hardware - software. 


Action 1: Power cycle. Close software > turn off computer and main system power > turn on computer and main system power > check for message. 


Action 2: Update Software. Contact support@diagnosysllc.com. Include current software version & release date in your email. 


Tip: Current software version & release date are listed on the home page of the software. 



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