Calibration is required for stimulators which produce flashes of light; a calibration is performed at the time of manufacture and is recommend as a yearly service.
The reason for the calibration is the nature of the LED lights inside of the stimulator which degrade over time, temperature, and usage. As time goes on, we make adjustments to the calibration file to ensure that when the software asks for a 3 candela flash, we produce just that.
A calibration process requires removing the ColorDome or ColorBurst from your facility and shipping it to Diagnosys. Diagnosys will have the stimulator for about 2 days before sending it back. With shipping time on either end, the total calibration process lasts about 1 week.
If your facility is in need of a calibration but cannot go a full week without your machine, please ask about our Loaner service.
The colordome will need to be packaged in its original box to be shipped back to Diagnosys. See our article titled "Ship a Colordome for Calibration" for more information about shipping a colordome.
The current cost for calibration is $1000 for a ColorBurst and $2000-$4000 for a ColorDome depending on whether it is a regular, Xenon, or UV type. Please provide us with the Serial Number of your ColorDome or ColorBurst for an accurate quote.
Please provide a purchase order before shipment to Diagnosys, otherwise we will have to delay the return shipment to your site after the calibration service is performed.
Our Shipping Address is:
55 Technology Drive
Lowell, MA 01851